Shipping Method:
LTL: This item ships with curbside delivery.
- Curbside delivery service provides
delivery of
your item(s) to the curb at the end of your driveway.
- This service does
not include set up or assembly of items or removal of
packaging.
- Your order will ship to a local delivery terminal that
will call you when your item arrives and schedule a delivery
appointment.
- Typically, deliveries are made between the hours of 8 am
to 5 pm, Monday through Friday and a 3 hour window is given. This
time may vary slightly at each local terminal.
- If any one of the boxes in your shipment weighs over 150
lbs, your item will be delivered on a lift gate truck and will be
taken off the truck by the delivery agent.
- Please note that if you live down a road or driveway not
accessible to a truck without causing damage to the truck the truck
will not be able to complete delivery.
- Upon delivery you must inspect your item(s) and the
driver is unable to complete delivery without a signed delivery
receipt.
- Only items that were reported and marked on the delivery
receipt as damaged will be eligible for returns, exchanges and
replacements.
Shipping Time:
Please note that the Shipping Times we quote are only estimates and
not guarantees. Shipping time depends on several factors such as
factory packaging and shipping time and carrier pick up ability and
route schedules. When in stock, the factory does its best to prepare
this item for shipping within 7 business days. Once your order is
dispatched to the delivering carrier, the transit time will vary
depending on your location in relevance to the factory location.
Estimated transit time for this item is anywhere between 3-10
business days for curbside delivery.
Optional Services:
Upgraded delivery service availability will vary based on your
destination location. Some of the services that may be available upon
request and additional cost include the following:
- White Glove Delivery service, which includes delivery and
set up
- Inside delivery
- Express delivery
Please contact our customer service for a quote in regard to the
optional shipping services.
Please understand that we will do our best to ensure best deliveries
suited to your product. We cannot be responsible for delays caused
the factory or the delivering carrier and therefore we are not able
to guarantee your delivery.